How to access support
If you’re experiencing emotional stress, contact Lifeline’s dedicated support line on 1800 116 671 (Monday to Friday 9am to 5pm).
Housing assistance may also be available to residents affected by disaster events.
Tropical Cyclone Kirrily, associated rainfall and flooding commencing January 2024
Tropical Cyclone Kirrily has affected communities throughout Queensland.
Personal hardship financial assistance is now available for targeted locations across Queensland impacted by Tropical Cyclone Kirrily.
If you're in personal financial hardship from this event, contact your local emergency relief provider or counselling service, call the Community Recovery Hotline on 1800 173 349, or visit us at a Support Services location.
SEQ Severe Thunderstorms Christmas Day 2023
Severe thunderstorms have impacted communities in South-East Queensland.
Personal hardship assistance is now available for affected residents in targeted locations within Gold Coast City, Logan City and Scenic Rim Regional Local Government Areas.
If you're in personal financial hardship from this event, contact your local emergency relief provider or counselling service, call the Community Recovery Hotline on 1800 173 349, or visit us at a Support Services location.
Tropical Cyclone Jasper December 2023
Tropical Cyclone Jasper has affected communities in North Queensland.
Personal hardship assistance is now available for Queensland communities impacted by Tropical Cyclone Jasper.
If you're in personal financial hardship from this event, contact your local emergency relief provider or counselling service, call the Community Recovery Hotline on 1800 173 349, or visit us at a Support Services location.
October and November 2023 bushfire events
Financial assistance and other support services continue to be available to residents of communities affected by the October and November 2023 bushfire events. Find out more and check your eligibility.
If you’re experiencing emotional stress or personal financial hardship from these events, contact your local emergency relief provider or counselling service or call the Community Recovery Hotline on 1800 173 349 for help.
Northern and Central Queensland monsoon and flooding – March 2023
Personal hardship assistance is available for affected residents in eligible areas.
If you’re experiencing emotional stress or personal financial hardship from this event, contact your local emergency relief provider or counselling service or call the Community Recovery Hotline on 1800 173 349 for help.
Request urgent assistance
Emergency calls: 000
TTY emergency calls: 106
State emergency service (SES): 132 500
13 HEALTH: 13 43 25 84
Emergency housing: 13 QGOV (13 74 68)
Community Recovery Hotline: 1800 173 349
See warnings and alerts
Need help in your language?
Call 1800 512 451 and ask for an interpreter.
